Terms of service

Overview

Welcome to wearfed.co.uk. Throughout this site, the terms "WearFed", "we", "us", or "our" refer to wearfed.co.uk, the operator of this store and website. wearfed.co.uk manages all information, content, features, tools, products, and services to provide you with a curated shopping experience (the "Services").

wearfed.co.uk is powered by Shopify, which enables us to provide the Services to you. These Terms of Service, together with any policies referenced herein (these "Terms" or "Terms of Service"), describe your rights and responsibilities when using our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By accessing or using any part of the site, you agree to be bound by these Terms and our Privacy Policy. These Terms incorporate our Privacy Policy and Refund Policy, which form part of this agreement. If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

WearFed is an online footwear store serving customers in the United Kingdom.

Section 1 – Access and Account

By agreeing to these Terms of Service, you represent that you are at least 18 years old or the age of majority in your place of residence, and you have provided consent for any minor dependents to use the Services on devices you own or manage.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email, billing, payment, and shipping details. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 – Our Products

We make every effort to provide an accurate representation of our products in the online store. However, colors or product appearance may differ from how they appear on your screen due to device settings and configurations.

We do not warrant that the appearance or quality of products purchased will meet your expectations or exactly match how they are depicted online. All product descriptions are subject to change at our discretion without notice. We reserve the right to discontinue any product at any time and may limit the quantities offered to any person, region, or jurisdiction on a case-by-case basis.

Section 3 – Orders

When you place an order, you make an offer to purchase. WearFed reserves the right to accept or decline any order for any reason. Orders are accepted only once payment is received and processed. Please review your order carefully before submitting, as cancellation requests may not always be accommodated after acceptance.

You represent and warrant that purchases are for personal or household use and not for commercial resale or export.

We reserve the right to refuse or cancel any order where fraud, unauthorized activity, pricing errors, product availability issues, or violations of these Terms are suspected.

Returns, refunds, and cancellations are governed by our Refund Policy, which forms part of these Terms.

Section 3A – Product Availability

All orders are subject to product availability. While we make every effort to maintain accurate inventory information, products displayed on the website may occasionally become unavailable after an order is placed. If a product becomes unavailable after purchase, we may cancel the affected portion of the order and issue an appropriate refund.

Section 4 – Prices, Taxes and Billing

Prices displayed on wearfed.co.uk are shown in Pounds Sterling (GBP) unless otherwise stated.

Any applicable UK taxes are included where required.

Shipping and delivery charges, where applicable, will be clearly displayed during checkout before payment is completed.

As WearFed currently delivers to United Kingdom addresses only, customers will not be charged additional customs duties, import taxes, or customs clearance fees at the time of delivery.

If any applicable shipping-related taxes or delivery charges arise as part of arranging standard delivery to United Kingdom addresses, WearFed will cover these where required.

You agree to provide accurate and current payment information for all purchases. You warrant that (i) your payment details are true and complete, (ii) you are authorized to use the payment method provided, (iii) charges incurred will be honored by your payment provider, and (iv) you will pay all applicable charges, including shipping, handling, taxes, and fees displayed at checkout.

Section 5 – Shipping and Delivery

At this time, WearFed delivers to addresses within the United Kingdom only.

Delivery is not available outside the United Kingdom.

We are unable to deliver to P.O. Boxes, BFPO addresses, or forwarding services.

Estimated delivery times are provided for reference only and are not guaranteed. Delivery times may vary due to factors outside our control, including but not limited to:

  • Carrier delays;
  • Severe weather conditions;
  • Public holidays;
  • Transportation disruptions;
  • Government restrictions or regulations;
  • Circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information at checkout. WearFed shall not be liable for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

WearFed remains responsible for ensuring that your order is delivered to the address provided at checkout, or to another delivery location agreed by you.

Risk of loss passes to the customer once the parcel has been delivered to the customer, a person nominated by the customer, or an agreed delivery location.

If a parcel is marked as delivered by the courier but cannot be located, customers should notify us promptly so that we can assist with an investigation.

Section 5A – Taxes and Additional Charges

All prices and shipping fees are displayed in British Pounds Sterling (GBP).

Any applicable UK taxes are included where required.

As WearFed currently delivers to United Kingdom addresses only, customers will not be charged additional customs duties, import taxes, or customs clearance fees at the time of delivery.

If any applicable shipping-related taxes or delivery charges arise as part of arranging standard delivery to United Kingdom addresses, WearFed will cover these where required.

Section 6 – Intellectual Property

All content on the Services, including trademarks, logos, text, images, graphics, product reviews, video, audio, and site design, is owned by WearFed, its affiliates, or licensors and is protected by UK and foreign intellectual property laws.

You may use the Services only for personal, non-commercial purposes. Unauthorized reproduction, distribution, modification, public display, or transmission of any content is prohibited without prior written consent. Nothing in these Terms grants you rights under any patent, trademark, copyright, or other intellectual property.

Section 7 – Optional Tools

You may have access to third-party tools offered through the Services. We do not monitor or control these tools and provide them "as is" without warranties. Use of optional tools is at your own risk. You should review and accept third-party terms before using any tool.

Section 8 – Third-Party Links

The Services may include links to third-party websites. WearFed is not responsible for the content, accuracy, or policies of these websites. Accessing third-party sites is at your own risk, and any transactions or interactions are solely between you and the third party.

Section 9 – Relationship with Shopify

wearfed.co.uk is powered by Shopify. Sales are made directly with wearfed.co.uk. Shopify is not responsible for any aspect of your transactions, including product quality, delivery, or customer service. You release Shopify from claims related to purchases or use of the Services.

Section 10 – Privacy Policy

All personal information collected is subject to our Privacy Policy and may also be subject to Shopify’s privacy terms. By using our Services, you consent to the collection, processing, and sharing of personal information as described.

We process personal data in accordance with UK GDPR and applicable data protection laws, and personal data may be processed by Shopify and third-party service providers where necessary to operate the Services.

Section 11 – Feedback

By submitting any feedback, ideas, or suggestions, you grant WearFed a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, and display such content. You warrant that you own or have rights to the feedback and that it complies with these Terms.

Section 12 – Errors, Inaccuracies, and Omissions

Information on the Services may contain typographical errors or omissions. We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.

Section 13 – Prohibited Uses

You may use the Services only for lawful purposes. Prohibited conduct includes, but is not limited to: violating laws or third-party rights, sending spam, transmitting malicious software, impersonating others, or disrupting site functionality. We may suspend or terminate accounts violating these terms.

Section 14 – Termination

We may terminate your access at any time without notice. Certain sections, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Privacy Policy, survive termination.

Section 15 – Disclaimer of Warranties

The Services and all products are provided "as is" and "as available" without any warranties, express or implied, including merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not guarantee uninterrupted, timely, secure, or error-free use.

Nothing in these Terms shall exclude or limit any rights that consumers may have under applicable consumer protection laws that cannot be lawfully excluded or restricted.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, WearFed, its affiliates, employees, or Shopify are not liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or products, including lost profits or data loss.

Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability that cannot be excluded under UK law.

Section 17 – Indemnification

You agree to indemnify and hold harmless WearFed, Shopify, and affiliates from claims, losses, damages, or expenses arising from your breach of these Terms, violation of laws, or use of the Services.

Section 18 – Severability

If any provision is found unlawful, void, or unenforceable, it will be severed without affecting the remaining provisions.

Section 19 – Waiver; Entire Agreement

Failure to enforce any term does not constitute a waiver. These Terms and any posted policies constitute the entire agreement between you and WearFed, superseding all prior agreements.

Section 20 – Assignment

You may not assign these Terms without written consent. We may assign or transfer our rights and obligations without notice or consent.

Section 21 – Governing Law

These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Section 22 – Headings

Headings are for convenience only and do not affect interpretation.

Section 23 – Changes to Terms of Service

We may update these Terms at any time by posting updates on the website. Material changes will be notified as required by law. Continued use constitutes acceptance of changes.

Section 24 – Contact Information

Questions about these Terms of Service should be sent to:

Email: support@wearfed.co.uk

Phone: +44 7568 436225

Address: 42 Little Hacketts, Havant, PO9 5EQ, United Kingdom

Customer Service Hours: Monday to Saturday, 9:00am–6:00pm (UK time)

Response Time: Within 1 business day