Payment Methods
At WearFed, we are committed to providing a secure, transparent, and convenient shopping experience. This Payment Policy explains the payment methods we accept, how payments are processed, and how your payment information is protected.
1. Accepted Payment Methods
We currently accept PayPal as our primary payment method.
Additional payment methods may be introduced in the future and will be displayed at checkout when available.
All payments are processed in British Pounds Sterling (GBP).
2. Payment Processing
When you place an order on our website, payment is collected immediately at the time of purchase.
Your order will only be processed after successful payment authorization. If payment cannot be verified or approved, your order may be delayed, cancelled, or declined.
WearFed reserves the right to refuse or cancel any order suspected of fraud, unauthorized activity, or violation of our Terms of Service.
3. Secure Payments
Protecting your personal and financial information is extremely important to us.
Our website uses industry-standard SSL (Secure Socket Layer) encryption technology to protect information transmitted during the checkout process.
You can verify that your connection is secure by checking for:
- A padlock icon in your browser's address bar
- The "https://" prefix in the website URL
All payment transactions are processed through trusted and secure third-party payment providers.
4. PCI Compliance
Payment processing services used by WearFed comply with the Payment Card Industry Data Security Standard (PCI DSS).
PCI DSS is a globally recognized security standard designed to protect payment information and reduce the risk of fraud.
WearFed does not store, retain, or have direct access to your complete payment details.
5. Your Payment Information
For security reasons, we cannot view or access your full payment credentials.
After a transaction is completed, we may only have access to limited information, including:
- Order details
- Billing information
- Shipping information
- Transaction confirmation provided by the payment processor
All sensitive payment information is handled directly by secure payment providers.
6. Currency
All product prices displayed on wearfed.co.uk are listed in GBP (£).
All payments are processed in British Pounds Sterling (GBP).
7. Taxes and Duties
Product prices are shown in GBP and include applicable UK taxes where required.
As WearFed currently delivers to United Kingdom addresses only, customers will not be charged additional customs duties, import taxes, or customs clearance fees at the time of delivery.
If any applicable shipping-related taxes or delivery charges arise as part of arranging standard delivery to United Kingdom addresses, WearFed will cover these where required.
8. Payment Verification and Fraud Prevention
To protect our customers and prevent unauthorized transactions, all orders may be subject to security and verification checks.
If unusual activity is detected, we may:
- Request additional verification information
- Contact you to confirm your order details
- Delay shipment until verification is completed
- Cancel the order if verification cannot be completed
These measures help maintain a secure shopping environment for all customers.
9. Refunds
Approved refunds will be issued to the original payment method used during checkout.
Refund requests are handled in accordance with our Refund Policy.
Once a refund has been approved and processed, the time required for funds to appear in your account will depend on your payment provider and financial institution.
For complete details regarding returns and refunds, please refer to our Refund Policy.
10. Payment Issues
If you experience difficulties while making a payment, please ensure that:
- Your PayPal account is active and functioning correctly
- Your billing information is accurate
- Your payment provider has not declined the transaction
- Your account contains sufficient available funds
If the issue persists, please contact us and we will be happy to assist you.
11. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information.
WearFed does not sell, rent, or share customer payment information with third parties except where necessary to:
- Process payments
- Fulfil orders
- Comply with legal obligations
For more information about how we collect, use, and protect your information, please review our Privacy Policy.
12. Contact Information
- Email: support@wearfed.co.uk
- Phone: +44 7568 436225
- Address: 42 Little Hacketts, Havant, PO9 5EQ, United Kingdom
- Customer Service Hours: Monday to Saturday, 9:00am–6:00pm (UK time)
- Response Time: Within 1 business day
By placing an order on WearFed, you acknowledge and agree to the terms outlined in this Payment Policy.